Service terms
Terms and Conditions
for Services.
Draft terms for NOAMIS advisory and support services.
The website does not support online orders or payments. The scope, fees, timescales and commercial terms must be set out in each quotation or contract accepted by the client. Items still to be confirmed are listed below.
1. Service provider
MONSIEUR TARIK BELATTAR, an individual entrepreneur trading as NOAMIS SÛRETÉ CONSEIL, SIREN 907 525 158. Full address: to be confirmed. Email: to be provided. Telephone: 06 13 24 96 80.
2. Scope and services
These Terms and Conditions are a draft framework for the services described in a quotation accepted by an individual or business client. NOAMIS may help clarify requirements, structure a project, identify specialist providers, compare proposals and provide administrative and commercial follow-up. The precise scope, deliverables, stages and limits of each engagement are set out in the individual quotation or contract.
NOAMIS does not install alarms or equipment, provide guarding or security staffing, or deliver close protection. Clients contract directly with the technical or operational providers they select.
3. Quotations and contract formation
A site visit or message does not constitute an order. Before making any commitment, the client receives a quotation or contract setting out the engagement, deliverables, fees, expected duration or timetable, payment terms and, where applicable, additional costs. The method of acceptance and quotation validity period must be stated in the document. Work begins once the quotation has been accepted in writing in accordance with its terms.
4. Fees and payment
Fees are determined by the agreed scope and stated in the quotation before acceptance. The quotation specifies whether amounts are exclusive or inclusive of VAT, the applicable VAT treatment, any expenses, any deposit, payment methods and due dates. NOAMIS must confirm these terms and include them in the quotation or invoice; no fee or payment schedule is set out on this page.
For business clients, applicable late-payment penalties and the statutory fixed recovery charge are those stated on invoices and provided for by current law. The rate and invoice wording must be verified before these Terms and Conditions are used.
5. Delivery of the engagement
The timetable, meetings, deliverables and response times are defined in the quotation. The client agrees to provide relevant information, notify NOAMIS of material changes to the requirements and review submitted items within the agreed timeframes. Any extension of scope or additional service requires written agreement specifying the fee and timetable.
6. Specialist providers
NOAMIS may help the client identify professionals and compare their proposals, without replacing them. The client freely selects the provider, contracts with them directly and pays them directly. The provider’s commitments, warranties, insurance, deadlines and operational responsibilities are governed by its contract with the client. This allocation does not limit NOAMIS’s responsibility for its own advisory and support obligations.
7. Postponement, termination and withdrawal
The terms for postponing or terminating an engagement in progress, any fees due for work already carried out and any required notice periods must be specified in the accepted quotation or contract. They cannot exclude mandatory consumer rights.
Where a service contract is concluded at a distance or away from business premises with a consumer, a 14-day right of withdrawal may apply. The procedure, starting date and statutory exceptions must be stated when the contract is concluded. If the consumer expressly requests that the service begin before this period ends, the information and consent required by law must be obtained before work starts.
Model withdrawal form
To MONSIEUR TARIK BELATTAR — NOAMIS SÛRETÉ CONSEIL, postal and email addresses to be completed:
- I hereby give notice that I withdraw from the contract for the following service: …
- Quotation/contract accepted on: …
- Consumer’s name: …
- Consumer’s address: …
- Date: …
- Signature (only if this form is submitted on paper): …
8. Complaints and consumer mediation
A complaint may be sent to NOAMIS in writing at the postal or email address to be provided. If the client is a consumer and an amicable resolution cannot be reached, they may refer the matter free of charge to the competent consumer mediator with whom NOAMIS is registered. The mediator’s name, address and website must be added once registration with an approved mediator has taken place.
9. Confidentiality and personal data
Information provided for an engagement is used to assess the enquiry, prepare and perform the accepted quotation, provide administrative follow-up and meet applicable legal obligations. Further details, the legal basis and retention period must be specified according to the tools actually used. See the Privacy Policy.
10. Intellectual property
Deliverables, usage rights granted to the client and any usage restrictions are defined in the quotation or contract. Pre-existing content, methods and third-party materials remain the property of their respective owners.
11. Liability and force majeure
Each party is responsible for its own obligations under the law and the accepted quotation. NOAMIS’s services cover the agreed advice and follow-up; the client’s final decisions and services delivered by specialist providers remain separate. The effects of a force majeure event are determined under applicable law.
12. Governing law and disputes
French law applies, subject to mandatory consumer protections. In the event of a dispute, the parties may seek an amicable resolution; failing that, the competent courts are determined by the rules applicable to the client concerned.
Information to confirm before use
- Full postal address and business email;
- fees, VAT, payment, deposits and late-payment terms;
- quotation acceptance and validity, timelines, postponement and termination;
- consumer mediator details following registration;
- procedure for starting a service during the withdrawal period.
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